Achieving Loyalty Lock
What if a lender could attain loyalty similar to that of a rate lock, only for the borrower’s lifetime? What if relationships became loyalty locked?
Reports and resources for modern financial services organizations.
What if a lender could attain loyalty similar to that of a rate lock, only for the borrower’s lifetime? What if relationships became loyalty locked?
There are only three ways a bank or credit union can grow. They can expand customers’ and members’ use of products and services, attract new consumers from competitors, or buy another institution.
Banking is a relationship business that’s about listening to consumers’ needs. The common challenge, though, is the practicality of listening.
Total Expert commissioned a neutral third party to conduct a survey of more than 225 consumers and more than 100 of your peers to assess behaviors, beliefs, and actions regarding the future of banking
Banks and credit unions have a huge opportunity to quickly deepen relationships with new mortgage borrowers, and with current depositors.
Becoming borrowers’ and depositors’ mortgage provider might seem like the path of least resistance for banks and credit unions
Read our top content pieces of 2021 for mortgage lenders.
Dive into our most-read content for banking and credit union leaders.
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Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial services organizations. Total Expert unifies data, marketing, sales, and compliance solutions to deliver the perfect customer journey across every financial milestone—in any market. Total Expert turns customer insights into actions that increase loyalty and drive growth for modern banks, lenders, credit unions, and insurance companies. Total Expert is now available for purchase on the AWS Marketplace and Salesforce AppExchange.