Customer Support

We Are Here For You

We offer multi-channel support through webinars, in-app guides, personalized help centers, live chat, phone support, and in-person training.


Total Expert offers live training webinars weekly, during which you’ll learn how to use key functions within the platform.

In-App Guides

Follow our in-app guides to learn how to build marketing assets, including single property sites and print material.

Help Center

Our users can access our online knowledge base to learn more about using features within our platform.

Live Chat

Connect with a Total Expert Support Engineer via live chat from 8:00a – 7:00p CT Monday-Friday, available within our platform (blue button in the lower right corner).

Phone Support

Connect with a Total Expert Support Engineer via phone from 8:00a – 7:00p CT

Personalized Training

Total Expert offers personalized training for enterprise accounts to ensure everyone in your organization has an opportunity to learn the Total Expert platform.

Get ahead of rising consumer expectations with personalized customer journeys that scale