Customer Support

We Are Here For You

We offer multi-channel support through webinars, in-app guides, personalized help centers, live chat, phone support, and in-person training.

Webinars

Total Expert offers live training webinars weekly, during which you’ll learn how to use key functions within the platform.

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In-App Guides

Follow our in-app guides to learn how to build marketing assets, including single property sites and print material.

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Help Center

Our users can access our online knowledge base to learn more about using features within our platform.

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Live Chat

Connect with a Total Expert Support Engineer via live chat from 8:00a – 7:00p CT Monday-Friday, available within our platform (blue button in the lower right corner).

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Phone Support

Connect with a Total Expert Support Engineer via phone from 8:00a – 7:00p CT

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Personalized Training

Total Expert offers personalized training for enterprise accounts to ensure everyone in your organization has an opportunity to learn the Total Expert platform.

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Move Fast Innovate

Get ahead of rising consumer expectations with personalized customer journeys that scale

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