By capturing customer feedback during the loan and automating our review request process, we’ve seen a significant boost in our overall review ratings and NPS.
On this episode of Expert Insights, Lance Lemoine, president of the mortgage division at Evolve Bank and Trust,
1600 Utica Ave S. Suite 800
Minneapolis, MN 55416
Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial services organizations. Total Expert unifies data, marketing, sales, and compliance solutions to deliver the perfect customer journey across every financial milestone—in any market. Total Expert turns customer insights into actions that increase loyalty and drive growth for modern banks, lenders, credit unions, and insurance companies. Total Expert is now available for purchase on the AWS Marketplace and Salesforce AppExchange.
