How To Master Customer Experience, Focus on the Now
In a recent Fresh Takes episode, Total Expert’s Chief Customer Officer Sue Woodard spoke with Brittany Hodak, the Chief Experience Officer at Experience.com. Their focus:
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In a recent Fresh Takes episode, Total Expert’s Chief Customer Officer Sue Woodard spoke with Brittany Hodak, the Chief Experience Officer at Experience.com. Their focus:
Finance of America has driven incredible success in the past year, doubling their customer retention and loyalty rates with customers. The organization credits the success with a
Total Expert Chief Customer Officer Sue Woodard joined HousingWire Editor in Chief Sarah Wheeler on the Housing News podcast to share her insight on the
Investors Community Bank Senior Vice President of Marketing Laura Wiegert was featured in the Financial Brand to discuss how financial institutions can enlist personalization strategies
In a conversation on Total Expert’s Fresh Takes podcast, Chief Customer Officer Sue Woodard spoke with Anne Legg, founder of Thrive Strategic Services, about how
National Mortgage News has released their list of the “Best Mortgage Companies to Work For,” which recognizes the industry’s top-tier employers based on employee feedback. This
For the fourth year in a row, Total Expert is recognized for helping customers optimize the digital mortgage experience Total Expert, the customer experience platform
On Total Expert’s Fresh Takes podcast, Chief Customer Officer Sue Woodard talked to Michael Guidotti, Vice President of Integration and Branch Technology at American Pacific
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Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial services organizations. Total Expert unifies data, marketing, sales, and compliance solutions to deliver the perfect customer journey across every financial milestone—in any market. Total Expert turns customer insights into actions that increase loyalty and drive growth for modern banks, lenders, credit unions, and insurance companies. Total Expert is now available for purchase on the AWS Marketplace and Salesforce AppExchange.