Mortgage Professional America: Safe Haven

On August 7, 2018, Sue Woodard, Total Expert chief customer officer was featured in Mortgage Professional America magazine.

When Sue Woodard started in the mortgage industry, safety was her top concern.

She had been working at a credit union that had been the target for multiple armed robberies, and eventually, she decided that she couldn’t work there any longer. She wanted to move to a safer branch, where the only job available was that of a mortgage processor. And so it began.

Woodard took the job, and although the credit union didn’t offer many types of loan products, she was able to gain a true understanding of the mortgage process from processing to underwriting to closing. She also benefited from the in-house servicing of those loans.

Read the full article in Mortgage Professional America magazine.