Professional Services

Software Training & Engagement Consultant

About Us:

Total Expert is a software-as-a-service (SaaS) company that provides the first modern, web-based, enterprise-level Marketing Operating System built specifically for banking and mortgage. Eight of the top 15 mortgage lenders in the country use Total Expert. Total Expert was named a 2018 TECH100 recipient by HousingWire, a 2018 Top Workplace by the Minneapolis-St. Paul Star Tribune and named the fastest-growing software company in Minnesota in 2018 by the Inc. 500.

Position Overview:

The Software Training & Engagement Consultant will report to the Manager of Instructional Solutions Development. They will be part of the dynamic, collaborative Training and Engagement Team, responsible for driving high-impact, customer-focused learning solutions in a fast-paced growth environment. This role will be responsible for consulting with internal and external stakeholders to customize training solutions to help customers realize business value from Total Expert’s solution. Ultimately, this role will help promote adoption and ongoing customer engagement with Total Expert by helping individual end-users and customer organizations succeed.

Core Responsibilities:

Required Competencies:

Preferred Technical and Professional Experience: