On Demand | The Future of Banking and CRM

Banks have to compete on customer experience in order to win. Listen to this on-demand recording between Matt Tippets, CPO at Total Expert and guest speaker Alyson Clarke, Principal Analyst at Forrester where they discuss what the future of banking over the next 5-10 years looks like and four themes to watch for: being connected, insights-driven, invisible and purposeful to compete in the rapidly changing financial landscape.

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