Gene Hammett: Creating a Culture Focused on Customer Success

Total Expert Founder & CEO Joe Welu was featured on Gene Hammett’s Growth Think Tank podcast.

You have a culture that is either intentional or not. When you focus on creating a culture, you have to look at the long-term benefits. You have to let go of the excuses of being too busy and focused on the next business building milestone. Creating a culture that genuinely works is humbling and hard. Today’s guest is Joe Welu, Founder of Total Expert. His business was #105 on the 2019 Inc list. We talk about creating a culture that focuses on customer success. Discover how you lead a team of people driven to add value in each customer experience. We look at creating a culture from new perspectives to shape how people work with each other.

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