Total Expert Core Values

Delivering the best outcomes for our employees and customers stem from our commitment to these five core values.

Our purpose-driven platform is mirrored by an equally purpose-driven culture, deeply rooted in our core values and intended to foster excellence, innovation and opportunity for our people, product and customers.”


Chad Gaydos

President

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Customer success is #1

We understand the success of Total Expert is intrinsically linked to the success of our customers. We help our customers solve problems by overcoming obstacles, finding solutions, and delivering exceptional results. We are proactive—not reactive—when we see an opportunity to help our customer achieve their desired results.

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People first

We lead with empathy internally and externally. We are open, honest, and respectful in our communication. We support continuous learning and work to help one another reach their full potential. We work as a team toward common goals and share the credit for being successful. We are committed to building, supporting, and celebrating a more diverse, inclusive, and accessible team.

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Trust

We keep our commitments to our customers and to one another with fluid communication along the way. We ensure that our platform is trusted, data is secure, and product quality is high by adhering to the highest security, privacy, and data integrity standards. We know that our customers trust us as a valued partner and that trust must be continually earned.

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Innovation

We consistently introduce and contribute to new ideas, products, and processes. We challenge the status quo, believe in continuous improvement, and embrace change to meet the needs of our people and our commitments every day.

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Excellence

We deliver results that exceed our customers’ expectations and demonstrate that greatness is the standard, not the exception. We are proud of the work we produce.

Customer success is #1

We understand the success of Total Expert is intrinsically linked to the success of our customers. We help our customers solve problems by overcoming obstacles, finding solutions, and delivering exceptional results. We are proactive—not reactive—when we see an opportunity to help our customer achieve their desired results.

People first

We lead with empathy internally and externally. We are open, honest, and respectful in our communication. We support continuous learning and work to help each other reach their full potential. We work as a team toward common goals and share the credit for being successful. We are committed to building, supporting, and celebrating a more diverse, inclusive, and accessible team.

Trust

We keep our commitments to each other and our customers with fluid communication along the way. We ensure our platform is trusted, data is secure, our product is high quality, and we adhere to the highest security, privacy, and data integrity standards. We know that our customers trust us as a valued partner and that trust must be continually earned.

Innovation

We consistently introduce and contribute to new ideas, products, and processes. We challenge the status quo, believe in continuous improvement, and embrace change to meet the needs of our people and out commitments every day.

Excellence

We deliver results that exceed our customers’ expectations and demonstrate that greatness is the standard, not the exception. We are proud of the work we produce.

Customer success is #1

People first

Trust

Innovation

Excellence

Customer Success is #1

We understand the success of Total Expert is intrinsically linked to the success of our customers. We help our customers solve problems by overcoming obstacles, finding solutions, and delivering exceptional results. We are proactive—not reactive—when we see an opportunity to help our customer achieve their desired results.

People First

We lead with empathy internally and externally. We are open, honest, and respectful in our communication. We support continuous learning and work to help each other reach their full potential. We work as a team toward common goals and share the credit for being successful. We are committed to building, supporting, and celebrating a more diverse, inclusive, and accessible team.

Trust

We keep our commitments to each other and our customers with fluid communication along the way. We ensure our platform is trusted, data is secure, our product is high quality, and we adhere to the highest security, privacy, and data integrity standards. We know that our customers trust us as a valued partner and that trust must be continually earned.

Innovation

We consistently introduce and contribute to new ideas, products, and processes. We challenge the status quo, believe in continuous improvement, and embrace change to meet the needs of our people and out commitments every day.

Excellence

We deliver results that exceed our customers’ expectations and demonstrate that greatness is the standard, not the exception. We are proud of the work we produce.

Interested in working at a fast and growing innovative company?

Whether you’re looking for an in-office position, fully remote, or a combination of the two, we have a variety of roles available across our organization that could be the next step in your career.

Interested in working at a fast and growing innovative company?

Whether you’re looking for an in-office position, fully remote, or a combination of the two, we have a variety of roles available across our organization that could be the next step in your career.