What are Ask the Expert sessions?
Ask the Expert sessions are 45-minute, 1:1 consultations available to customers Monday – Thursday of Accelerate 2023. Bring your burning questions, whether you’re stuck on a process or have a best practice question you’d like to talk through with an expert!
- Accelerate registrants can sign up to meet with an expert in Customer Engagement, Technical Account Management, or Data Engineering.
- Sessions are first-come, first-served with a limited number of time slots available.
- Pick the department you want to meet with and the time slot that works best for you.
Who can I meet with?
Technical Account Management
The TAM team is a results-driven team, seeking to understand what you’re trying to accomplish and identify ways for you to leverage the platform to achieve those results! If you’re looking for a meaningful discussion around configuration and best practices, then we are here for you!
Data Engineering
The Total Expert Data Engineering team provides reporting and analytics to our customers through a combination of custom reports, standard reports and the soon to be released in-platform report builder. Meet with a member of our Data Engineering team to answer your reporting and analytics questions!
Customer Engagement
The Customer Engagement team is ready to support you in your end-user adoption efforts. Need to brainstorm how to get loan officers more engaged with Total Expert? Want to build out an engagement strategy? This team is ready to help!
