2020 Lessons Learned & Key Takeaways Part 2: Engagement as Competitive Advantage

Customer experience is very different from customer engagement. Joe Welu and Sue Woodard discuss how focusing on – and achieving – great engagement is a win-win for companies and customers – and sets you apart from your competition.

Hosted By

Joe Welu
Founder & CEO

Joe Welu is the Founder and CEO of Total Expert, which he started in 2012 in the basement of a real estate office. Fast forward to 2019 and Total Expert is backed by some of the leading venture capital firms in Silicon Valley and has been named the fastest growing software company in the Midwest by the Inc. 500. Prior to starting Total Expert in 2012, Joe co-founded and led one of the top-selling real estate teams in the U.S., achieving over $1 billion in sales volume.